Privacy Policy
Effective October 31, 2026
This Privacy Policy explains how Platinum LLC, doing business as Platinum Site Solutions ("Platinum Site Solutions," "we," "us," or "our"), collects, uses, and protects information when you visit platinum605.com (the "Site"). By using the Site, you agree to the practices described here.
Information You Provide
We collect the information you choose to send us, including:
- Contact form: your name, email address, and message.
- Careers application: your name, phone number, email address, message, and any resume you attach.
- Plan Your Project: the details you enter about your industry, role, project location, equipment, timeline, and contact information.
- Chat assistant: the questions you type into the chat, and, if you send us a message from the chat, your name, email address, phone number, message, and the conversation that preceded it.
Please do not submit sensitive personal information, such as financial account numbers or government identification numbers, through the Site.
Information Collected Automatically
Like most websites, the Site receives standard technical information when you visit, such as your IP address, browser type, the pages you request, and the date and time of each request. We use this information to deliver the Site, keep it secure, prevent spam and abuse of our forms and chat, and diagnose problems.
The Site does not use advertising or analytics cookies, and we do not track you across other websites. The chat assistant keeps your current conversation in your browser's session storage so it stays available as you move between pages; it is cleared when you close the browser tab.
How We Use Information
- To respond to your questions, requests, and support needs.
- To review your project information and follow up with recommendations, proposals, or next steps.
- To evaluate employment applications.
- To operate, secure, and improve the Site and our services.
- To comply with legal obligations and protect our rights.
How Information Is Shared
We do not sell or rent your personal information. We share it only with service providers that help us run the Site and our business, and only as needed for them to perform those services:
- Cloudflare hosts the Site and delivers the messages you send through our forms and chat to our email.
- Google receives the information you enter in Plan Your Project, which is collected through Google Forms, and provides the fonts used on the Site.
- Anthropic processes the questions you type into the chat assistant so that its AI model, Claude, can generate answers.
- Pages that include embedded videos, maps, or product media load that content directly from its provider, such as YouTube, Google Maps, or a manufacturer's website. Those providers may collect information under their own privacy policies.
We may also disclose information when required by law, to respond to legal process, to protect the rights, property, or safety of Platinum Site Solutions or others, or in connection with a sale or reorganization of our business.
Chat Assistant
The chat assistant is an automated AI system, not a person. It answers questions using the content of this Site. Do not enter sensitive personal information into the chat. Answers may be incomplete or inaccurate, and they are not quotes, offers, or professional advice. For anything important, please contact our team directly.
Data Retention
We keep the messages, applications, and project information you send us for as long as needed to respond to you, carry out any work or business relationship that follows, and meet our legal and record-keeping obligations. Technical logs are kept for a limited period by our hosting provider.
Security
The Site is served over an encrypted connection, and we take reasonable measures to protect the information we receive. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
Your Choices
You may ask us what personal information we hold about you, or ask us to correct or delete it, by emailing info@platinum605.com. We will respond within a reasonable time and as required by applicable law. You can also choose not to submit information through the Site and contact us by phone instead.
Children's Privacy
The Site is intended for businesses and adults. It is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has sent us personal information, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.
Contact Us
Platinum Site Solutions, 310 Linda Avenue, Suite 9, Tea, South Dakota 57064. Phone: (605) 622-0779. Email: info@platinum605.com.